Re: why doesn't it work even with a soundblaster card

i have the sound blaster audigy platinum sound card which is apparently one of the best you can get. i'm on windows xp. the vienna 2.3 software came with the soundblaser installation disc. i've installed it but i keep getting the same message again and again. i'm obviously not the only one with the same problem. if its one of the best (supposedly) why won't the software work? is it due to the card it self or is it windows xp. my email is mgh1982@msn.com if anyone can help i would be extremely grateful.